RoomChecking

Topline

RoomChecking is a housekeeping and maintenance management tool.

Description

Struggling with complex hotel operations due to your innovative hospitality model?
RoomChecking Hopr is your comprehensive, multi-property solution designed specifically to adapt to your unique operational needs—not the other way around.

Whether you're managing a dynamic mix of short, mid, or long stays, selling rooms in various configurations, integrating multiple Mews tokens for the same property for regulatory compliance, or handling precise invoicing for guest damages or minibar sales, RoomChecking streamlines every step.

With RoomChecking, you can:

• Handle all hotel communications from breakfast to housekeeping, maintenance to operations or front office, room service to guest requests
• Automate room assignments based on cleaner preferences, workload balancing, and specific sections.
• Facilitate real-time task communication and photo documentation across all departments.
• Overcome language barriers with our multilingual interface, ensuring staff receive clear instructions in their preferred language.
• Track accurate cleaning times for different room types (checkout vs. stayover), optimizing workload and staffing.
• Maintain quality standards through mandatory checklists and photo verification before marking rooms complete.
• Instantly respond to guest requests with automatic escalation to ensure timely resolution.
• Automatically route tasks to the correct department based on asset/action combinations.
• Forecast staffing needs accurately, using detailed reservation data and room-type analytics.
• Record inventory in rooms and consumables such as dirty linens
• Schedule recurring preventative maintenance tasks, assigned precisely by location.
• Benchmark performance metrics across multiple properties with insightful dashboards.
• Set up automatic VIP turndown services tailored for specific guests or groups.
• Efficiently manage lost and found items through photo documentation and configurable storage durations.
  and more…

Overview